Frequently Asked Questions

General

  1. Certification is formal recognition by ASQ that an individual has proficiency within, and a comprehension of, a specified body of knowledge. It is peer recognition, not registration or licensure.
  2. Quality competition is a fact of life, and the need for a work force proficient in the principles and practices of quality control is a central concern of many companies. Certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to assure quality of products and services. Certification is an investment in your career and in the future of your employer.
  3. When new and updated standards are published, ASQ will still test candidates' knowledge of that standard, but the correct answer should be provided according to both the new and old standard until:
    • The new standard becomes fully implemented (such as ISO 9000: The new standard is now fully implemented, so the old standard is NO LONGER tested).
    • The old standard is no longer used by the industry (for example: the Z standards have come out, but a deadline for implementation is not required, so both the old and new standard are in use, and answers to test questions should be the same in both years).

Recertification

  1. You made the effort to pass the certification exam in the first place - now maintain it. Maintaining your certification secures the investment you've already made in your career. Quality competition is a fact of life, and the need for a work force proficient in the principles and practices of quality is a central concern of many companies. Certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to assure the quality of products and services. Certification is an investment in your career and in the future of your employer.
  2. For your current certification information, please log in. Then visit certification overview. Your certifications will display there. The information will include expiration dates, status of pending certifications, and exam result information for retakes.

Certification Requirements

  1. For those certifications with education waivers, you may waive some of the required work experience if you have a degree, diploma or certificate beyond high school.
    If you do not have the education and work experience required to sit for a particular certification examination, you may obtain a partial refund of your examination fee by contacting ASQ. ASQ will not waive the examination requirements. If you are short on work experience, you may sit for the next exam, as long as you meet the requirement by the time you apply for the exam.
  2. The following certifications require that you get recertified every three years:
    • Biomedical Auditor
    • Calibration Technician
    • HACCP Auditor
    • Manager of Quality/Organizational Excellence
    • Master Black Belt
    • Pharmaceutical GMP Professional
    • Quality Auditor
    • Quality Engineer
    • Reliability Engineer
    • Software Quality Engineer
    • Six Sigma Black Belt

    Quality Inspector, Quality Improvement Associate, Quality Process Analyst, Quality Technician, and Six Sigma Green Belt are lifetime certifications. They have no recertification requirements
  3. Six Sigma is a method for reducing variation in manufacturing, service or other business processes. Six Sigma projects measure the cost benefit of improving processes that are producing substandard products or services. Whether in manufacturing or service industries, such projects quantify the effect of process changes on delays or rework. The goal of each successful Six Sigma project is to produce statistically significant improvements in a process: Over time, multiple Six Sigma projects produce virtually defect-free performance.
    The Six Sigma Black Belt project is one that uses appropriate tools within a Six Sigma approach to produce breakthrough performance and real financial benefit to an operating business or company.
    The tools are generic. It is the structure of the project and the associated process (improvement model) that distinguish a Black Belt project from other similar quality improvement projects. Financial impact as an outcome is also a requirement within a Black Belt project when compared to other projects.
    • What if I do not have a completed a Six Sigma Black Belt Project?

      A Six Sigma Black Belt project is required. If you have not completed a project you are not eligible to sit for the exam.

    • Can I submit a project I completed more than two years ago?

      Yes, as long as the project utilized the Six Sigma tools and methodologies, it is acceptable.

    • I am in the process of completing a Six Sigma Black Belt project; can I still apply for the exam?
      Yes you can apply, but your completed project affidavit(s) must be received at ASQ headquarters within one week of our receipt of your application and fees. Your application will be placed on HOLD status until we receive your affidavit(s). The affidavit(s) must be completed by your project champion. As the applicant, it is your responsibility to send the completed affidavit(s) to ASQ. If we do not receive your affidavit(s) within the required timeframe, your application will be cancelled and a partial refund will be sent to you (less the application fee).
    • Can I submit my affidavit for review prior to applying for the exam?
      No, affidavits received without an application form and fees will not be reviewed prior to your applying for the exam.
    • I am unable to contact my project champion or he/she is no longer employed at the company. What should I do?
      It is your responsibility to have your project champion complete and sign the project affidavit. Affidavits will not be accepted if they are not signed by a project champion. If you are unable to locate your project champion, a member of upper management at the company may sign the affidavit in your project champion's place, provided the individual is able to verify the contents of the affidavit are correct.
    • I did a Six Sigma Black Belt project at a company that I am no longer employed or the champion is at a different location. What should I do?
      You may fax or e-mail a copy of the affidavit form to the champion. Please then have the champion send the signed form directly to ASQ by mail, fax or e-mail.

Applying for the Exam

  1. There are several ways to apply. You can apply online. You can download an exam application for mailing or faxing. You will need your resume and credit card to complete the application. Or you can request a free certification brochure and application by contacting:
    ASQ Middle East Member Service
    Sunday through Thursday 9 a.m. - 6 p.m. GMT +4
    Phone :  +971 800 ASQ ME (277 63)
    Fax :  +971 4 311 6351
    E- mail :  helpMENA@asq.org
  2. Generally, we accept all major credit cards.

Taking the exam

  1. All examinations consist of multiple-choice questions that are carefully designed, reviewed for correctness, and computer-scored. The Certified Manager of Quality/Organizational Excellence exam also contains two constructed-response (essay) questions.
    All exams are given in English. Additionally, ASQ offers translated exams in some countries.
  2. With the exception of the constructed-response portion of the Manager of Quality/Organizational Excellence exam, exams are open-book. Personally generated materials and notes from training or refresher courses are allowed, under the following conditions.
    • Each examinee must make his/her reference materials available to the proctor for review.
    • The proctor is the final authority on the admissibility of all reference materials.
    • Absolutely no collections of questions and answers or weekly refresher-course quizzes are permitted. Reference sources that contain such copy are not allowed unless the questions are removed or obscured.
    • Examinees are responsible for abiding by applicable copyright laws.

Exam Results

  1. ASQ certification exams use a "cut-score" process. You need a score of 550 points out of a possible 750 to be certified.
  2. ASQ mails exam results for pilot exams and exams with updated Bodies of Knowledge within four weeks. Otherwise, we mail exam results in about two weeks (three weeks for CMQ/OE results) after the exam date (delays may occur with international mail).
    In addition to the mailed results, you will receive an e-mail notification approximately six to seven business days (up to 12 business days for the CMQ/OE) after the exam to let you know that your results are online. You must have provided an e-mail on your application to receive the notification. Follow the access instructions in the e-mail.
    We recognize that prompt notification of exam results is important. We make every effort to provide results as soon as possible. Your exam results are confidential. We will not give results over the phone. We do not give information about certification to third parties except at the written request of the person who took the exam.

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